A1 Wheel Lift & Auto Repair

Kelly McVey 4 months ago

I spent $1,400 at this shop trying to get my vehicle's A/C repaired, and the entire experience left me with serious concerns about transparency and customer service. I was initially told the compressor needed to be replaced, so I authorized the repair and paid for the work. When the A/C still wasn't working properly, I had to bring the vehicle back and was then told that the condenser also needed to be replaced. After spending that much money, I expected a functioning A/C system, not additional repairs and more questions. One thing that immediately raised concerns for me was being asked to pay in cash for "tax purposes." As a customer, that did not sit well with me and made me question the professionalism of the transaction from the beginning. The most frustrating part came when I started asking questions about the repairs. I requested documentation and information regarding the parts installed in my vehicle, including serial numbers and other identifying information. Instead of receiving straightforward answers, I felt like I was met with defensiveness and resistance. The shop did offer to replace the compressor again, but when I asked if I could see the replacement part befor

Kelly Bocanegra 4 months ago

I paid approximately $1,400 for an A/C compressor/condenser replacement. Within a few hours, my vehicle’s A/C stopped working properly again. When I returned to the shop, I requested documentation showing that the promised new parts were installed, including serial number information, so I could verify the repair. I was not provided with the documentation I requested. The lack of transparency regarding the parts installed in my vehicle has been very concerning. I also requested a refund due to the continued issues with the repair, but my concerns were not adequately addressed and my A/C remains unrepaired. I have reached out to try and resolve the issue but nobody gets back to me. I took my car into another repair shop and was told the parts put on my car are not new, they are used junkyard parts.

N AIME 6 months ago

Guys don't take your car there your going regrets Why your wasted your money and time they know how Their mess up my sister's vehicle charge her extra without completing work. Also if your decide to take your car here Pls don't try to pay even a dime before you see your work has completed Make sure your pay by card not cash because Their will denial payment. Your going to get hard time until you get your vehicle Keep receipts also Please please don't try

Krystal Roberts 10 months ago

I had the worst experience at this place! They are money hungry and petty at this establishment. They get over on women in particular. I brought my car in thinking I could trust this establishment with replacing my transmission in my car but I have had lots of issues since getting my car back. When I received the car back I was told that my transmission light would go off when driving it for a while, that was a lie. The work done on my car was over $4,000. I was also quoted a price of $800 to replace my sensor near my transmission, but then they went back and quoted me $500 dollars. This place is horrible I wouldn’t recommend anyone, particularly women receiving any help from this establishment.

Herbert Fisher 11 months ago

Do not take your car there they will mess up your car worse then how it came in and blame other things wrong with the car as the problem. They are boot leg mechanics from a shade tree trying to be mechanical. There is a black dude there that has no ideal what he is doing and AJ will take your money and run off and leave that black dude there to play mechanic with your car.. funny part there was another gentleman there when I went back for them to fix there mistake and he was only getting a brake sensor replaced and now his entire car will not start I went there to get my motor mount replaced to stop the vibration and now it vibrates worse and there is a weird sound going from my exhaust which no YouTube video I’ve seen yet explains to take the exhaust off. They will take things apart and then when not put back together properly they will blame other things … PLEASE DONT TAKE YOUR CAR THERE. You will spend more money in the long run go to a better shop. Pictures below will show you how they will have your car and blame other parts. believe the bad reviews please I wish I would have went to a more reputable shop and not be cheap. You have been warned you will not like the way you ge